Ludic Creatives - Privacy policy and use of cookies

Last updated: June 2025

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Your privacy is important to us. This Privacy Policy outlines what information we collect from you, how we use it, and the steps we take to safeguard it. It also explains your rights and how you can manage your data and cookie preferences. When navigating to external websites from this one, please note that those sites are governed by their own privacy policies.

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What information we collect

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We collect two types of information:

  • Personal Information: This includes any information you voluntarily provide, such as your name, email address, and any other data submitted through forms, newsletter sign-ups, or other direct contact.
  • Usage Data (via cookies and similar technologies): This includes non-personally identifiable data collected through cookies and analytics scripts. These are only activated with your explicit consent and may include information such as browser type, IP address, screen size, location, and on-site behavior.

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Use of Cookies and Tracking Technologies

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We use the Finsweet Cookie Consent system in opt-in mode, meaning no non-essential cookies are activated unless you provide consent.

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Types of Cookies Used:

  1. Functional Cookies
    These are necessary for core site functionality, including remembering your cookie preferences. These cookies are always active.
  2. Analytics and Marketing Cookies
    These include cookies from services such as:
    • Google Analytics & Google Ads (e.g., GA4, Ad Conversion Tracking)
    • Hotjar (behavioral insights and site feedback)
    • Facebook Pixel
    • LinkedIn Insight Tag
    • Mailchimp (for newsletter sign-up behavior)
    • HubSpot (for contact form submissions and CRM)
    These are only activated after you opt-in. You may modify or withdraw your cookie preferences at any time via the "Cookie Preferences" link at the bottom of each page.

Bot Access

To ensure accessibility for indexing and search engine optimization, bots and crawlers are automatically opted in to all cookie categories. This is handled via a script override that detects bot user agents.

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How we use any information we collect

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We use the information collected to:

  • Respond to your enquiries and service requests
  • Send you marketing communications (if you have opted in)
  • Understand site usage and improve the user experience
  • Analyze marketing campaign effectiveness across platforms (Google, Facebook, LinkedIn, etc.)

We do not share your personal information with third parties except where required to provide services you’ve requested or where you have explicitly consented.

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How We Protect Your Information

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We implement commercially reasonable physical, administrative, and technical safeguards to protect your personal data. However, no online system can be 100% secure. We encourage you to take precautions when sharing data online.

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Your Rights

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You have the right to access, correct, delete, or restrict the processing of your personal data. You may also object to how your data is used. To exercise your rights, please contact us at: support@ludicgroup.com

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We may request verification of your identity before fulfilling any data-related requests.

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Changes to this privacy policy

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This Privacy Policy may be updated periodically. The date of the most recent update is shown at the top. If material changes are made, they will be prominently disclosed on this page for 30–60 days.

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